Support & Operations
Someone's always watching the network.
24/7 call center, LINE OA support, and continuous station monitoring, so incidents get caught and handled before they become complaints.
Station A · Connector 2
AvailableUptime
99.8%
Last heartbeat
12s ago
Recent events
- Heartbeat received
- Session started — Connector 2
- Signal strength low, auto-retried
- Session completed — 18.4 kWh
Key features
24/7 call center
Drivers and site owners can reach us anytime.
LINE OA support
The channel Thai users already have open.
Continuous monitoring
Station issues get flagged before customers complain.
Support, unified
Every Channel, One Support Team
Facebook, Instagram, and LINE all flow into one inbox — powered by Zappi — backed by a 24/7 call center, so nothing slips through the cracks.
Unified inbox
Powered by Zappi
Always watching
Real-Time Visibility Into Every Station
Live status, instant alerts, and a full event history for every charger — the same operations view our support team uses.
- Live charger status, updated in real time
- Instant alerts the moment something faults
- Full event history for every session and connector
Station A · Connector 2
AvailableUptime
99.8%
Last heartbeat
12s ago
Recent events
- Heartbeat received
- Session started — Connector 2
- Signal strength low, auto-retried
- Session completed — 18.4 kWh